Dear Support Team, I hope you are doing well. I am writing to report an issue I encountered while attempting to withdraw funds from my account. During the withdrawal process, I received the following error message: **"The user failed the anti-fraud checks of the faucet."** I am unsure why this happened, as I have been using the platform normally and have not violated any rules to my knowledge. Could you please review my account and assist me in resolving this issue so I can proceed with my withdrawal? If any verification or additional information is required, I am happy to provide it. Thank you for your time and support. Best regards, lin
This error is from Faucetpay itself and we do not have control over faucetpay. Please check with faucetpay.io support.
Dear Support Team, Thank you for your response. However, I would like to clarify that I am currently able to withdraw successfully from other platforms using the same FaucetPay account without any issues. Below are some recent successful transactions for your reference: Crypto Faucet Zone – 0.00048693 LTC (22nd April, 2026) Coinluva – 0.00033064 USDT (22nd April, 2026) FaucetPayz – 0.00000038 BTC (22nd April, 2026) All of these were processed as normal payments. This leads me to believe that the issue may be related to the configuration or integration on your platform rather than FaucetPay itself. Could you please double-check your system or payout settings and help resolve this issue so I can proceed with my withdrawal? Thank you for your assistance.
Hi lin, I would defiantly contact Faucetpay support and post a screenshot of their reply into this ticket, to re-open this. Also, you can see on the "Withdraw Proof" page that users are successfully withdrawing to Faucetpay. https://prnt.sc/or8HlnXG8mtU
Hi, I’m still encountering this error today: “The user failed the anti-fraud checks of the faucet.” I really need the money to support myself, so I would sincerely appreciate your help in resolving this issue as soon as possible. Thank you.
https://prnt.sc/U40KO9xvk8Nf
May God bless me I contacted FaucetPay support and they said the issue is from your website anti-fraud system, not FaucetPay itself. https://prnt.sc/RceE5kXCx-kg
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by Faucetworld · 27 days ago
by TimberWolf · about 1 month ago
by Faucetworld · about 1 month ago
by lin · about 1 month ago
Hi, We investigated your withdrawal issue and found that the error "The user failed the anti-fraud checks of the faucet." is generated by FaucetPay's server-side fraud system, not by our platform. This means FaucetPay is blocking your transactions based on their internal risk checks, which are outside our control. Good news: Every time this happens, your balance is automatically restored to your account — no funds are lost. Suggested next steps: Try one of our alternative withdrawal methods instead of FaucetPay. We support direct withdrawals to: - Polygon - BNB Chain (BSC) - Base - Lightning Network (for BTC) These methods are processed directly by our system and are not subject to FaucetPay's fraud checks. To change your withdrawal method, go to your withdrawal page and select a different network before submitting. If the issue persists across all methods, please let us know and we'll look into it further. Best regards, FaucetWorld Support