Hello, I’m experiencing an issue with withdrawals on my account. Over the past few attempts (4 times), my withdrawals have all failed with the following message: "The user failed the anti-fraud checks of the faucet." Here is proof: https://prnt.sc/M_Xs1cFKQANA This is unexpected because I was able to withdraw successfully before without any issues. Currently, I still have a balance of 18,357 ACT that I am unable to withdraw. Could you please check my account and clarify why this is happening? I would appreciate your help in resolving this so I can proceed with my withdrawals. Looking forward to your response. Thanks in advance.
Note for Admin/Dev - Users Withdraw History: https://prnt.sc/eNYCb4p1JO2D
Hi, We investigated your withdrawal issue and found that the error "The user failed the anti-fraud checks of the faucet." is generated by FaucetPay's server-side fraud system, not by our platform. This means FaucetPay is blocking your transactions based on their internal risk checks, which are outside our control. Good news: Every time this happens, your balance is automatically restored to your account — no funds are lost. Suggested next steps: Try one of our alternative withdrawal methods instead of FaucetPay. We support direct withdrawals to: - Polygon - BNB Chain (BSC) - Base - Lightning Network (for BTC) These methods are processed directly by our system and are not subject to FaucetPay's fraud checks. To change your withdrawal method, go to your withdrawal page and select a different network before submitting. If the issue persists across all methods, please let us know and we'll look into it further. Best regards, FaucetWorld Support
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