Trying to get clarification why I was issued a -67000 ACT balance? Did surveys come back or something?
Hello there and thank you for contacting Faucetworld Support, The Admins/Dev will review your ticket and reply. Users with negative ACT balances can't withdraw or swap tokens, but they can still use the platform if they earn more ACT tokens through legitimate means. The Admins/Dev will explain why your account is negative and of any Offerwall issues/buybacks. Thank you for reporting this and your continued patience during this process.
------------------------------------------------------------ [!] INVESTIGATION COMPLETE: NEGATIVE ACT BALANCE REPORT ------------------------------------------------------------ Hello Eric Luna (UserID: 167386), We have completed the investigation into your ACT balance (-67,000 / -94,600). The negative balance is the result of four (4) survey reversals initiated by our partner, CPX Research, on February 27th, 2026. This occurs when a survey provider invalidates previously rewarded activity due to quality flags, inconsistencies, or internal auditor findings. REVERSAL DETAILS (FEB 27, 2026): ------------------------------------------------------------ Status | Survey TXID | Amount (ACT) | Original Date ------------------------------------------------------------ Reversed | 100947701845 | -34,600 | Jan 03, 2026 Reversed | 100983496822 | -10,000 | Feb 17, 2026 Reversed | 100991693660 | -32,600 | Feb 27, 2026 Reversed | 100974179794 | -17,400 | Feb 04, 2026 ------------------------------------------------------------ TOTAL REVERSAL AMOUNT: -94,600 ACT ------------------------------------------------------------ EXPLANATION: ------------------------------------------------------------ Because these points were previously credited and subsequently used or withdrawn before the reversal occurred, the reversal pushed your wallet into its current negative state. NEXT STEPS: ------------------------------------------------------------ Since survey validation is managed entirely by CPX Research, we do not have control over these specific deductions. If you believe these reversals were made in error, we highly recommend contacting CPX Research Support directly through the "Support" or "Transactions" link within their offerwall panel inside our dashboard. Best regards, FaucetWorld Support Team ------------------------------------------------------------
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by Faucetworld · 3 months ago
by Eric Luna · 3 months ago